Returns & Exchanges
At Body & Us, we want you to love your self-care routine, which is why we offer a 30-day return policy on all products that do not meet your expectations. To maintain hygiene standards, we kindly ask that items remain in their original packaging and are minimally used.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the beauty products in their original box, ensuring that lids are tightly sealed to prevent leaking during transit.
Ship It Back
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of approval.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing